Contact Matrox Video Tech Support

Technical support is available to registered users of Matrox Video products only. If you do not currently have a Client ID, register your product to obtain one. For support of Developer tools or products, please visit Matrox Video Developer Support.

If you have technical questions regarding a Matrox Video product you do not currently own, please fill out this separate Contact Form.

To download the latest driver or software, see Driver & Software Downloads.

If you purchased a system that integrates with a Matrox product, we recommend that you contact your systems integrator or local dealer first for technical support. For hardware warranty assistance, please return your system to your systems integrator.

If you believe that you have found a security vulnerability in one of Matrox Video products, please report it using the form below and select the "Product Security Vulnerability" reason. You do not need to own the product or have a Client ID to submit a security report; we treat these reports confidentially and ask that you do not disclose details publicly until we have responded.

Support in English and French:

United States and Canada: 1-866-270-4641
All other countries: +1 514-685-0270
Monday to Friday 9:00 a.m. to 5:00 p.m. Eastern Time

Call forward to worldwide Technical Support in English:

Matrox Video GmbH
Telephone: +49 89 62170-333
15:00 to 23:00 CET / MEZ